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xf.app Platform Accessibility Statement

Last Updated: March 13, 2026

Our Commitment to Accessibility

Experience Futures Holdings LLC is committed to ensuring digital accessibility for people with disabilities. We believe that everyone should have equal access to our tools, platforms, and services, regardless of ability.

We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our platform and the applications built on it are accessible to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The core xf.app platform and its shared UI components are designed with WCAG 2.1 Level AA in mind, and we are actively working toward full conformance in our primary user interfaces. We work to ensure that the platform infrastructure, shared UI components, and default application templates follow these standards as closely as possible. Accessibility is an ongoing effort, and there may be areas that are still being improved.

Accessibility Features

Our platform includes the following accessibility features:

Keyboard Navigation

  • Core functionality is intended to be available via keyboard (Tab, Enter, Space, Arrow keys).
  • Visible focus indicators on all interactive elements.
  • Logical tab order following content flow.
  • Skip navigation mechanisms in core layouts to help users bypass repetitive content.
  • No keyboard traps (focus never gets stuck).

Screen Reader Support

  • We aim to support common screen readers such as NVDA, JAWS, VoiceOver, and TalkBack, and we test with representative combinations where feasible.
  • Descriptive labels on all form inputs.
  • Where important content changes dynamically, we work to announce updates or provide accessible alternatives.
  • Semantic HTML landmarks for easy navigation.
  • Descriptive button labels with context.

Visual Design

  • Color palette and typography designed to meet WCAG 2.1 Level AA contrast targets (4.5:1 minimum for body text).
  • Visible focus indicators.
  • No color-only information conveyance.
  • Resizable text (up to 200% without loss of functionality).

Content and Interaction

  • No automatic audio or video playback in core product experiences.
  • No time limits on interactions.
  • Clear error messages and instructions.
  • Consistent navigation throughout.
  • Mobile responsive (works on touch devices).

Standards and Compliance

We use the following standards and regulations as references for how we design and evaluate accessibility:

  • WCAG 2.1 Level AA — Web Content Accessibility Guidelines.
  • ADA Title III — Americans with Disabilities Act.
  • Section 508 — Rehabilitation Act (US federal compliance).
  • EN 301 549 — European accessibility standard.

Compatible Technologies

Our goal is to support a range of modern assistive technologies and browsers, and we test with representative combinations where feasible.

Screen Readers

  • NVDA (Windows).
  • JAWS (Windows).
  • VoiceOver (macOS, iOS).
  • TalkBack (Android).
  • ChromeVox (Chrome OS).

Browsers

  • Google Chrome (latest 2 versions).
  • Mozilla Firefox (latest 2 versions).
  • Apple Safari (latest 2 versions).
  • Microsoft Edge (latest 2 versions).

Other Assistive Technologies

  • Voice control software (Dragon NaturallySpeaking, Voice Control).
  • Screen magnification software (ZoomText, Magnifier).
  • Alternative input devices (switch controls, eye tracking).
  • Browser zoom (up to 200%).

Client Responsibilities

Applications built on the xf.app platform may include Client-Specific Configurations such as custom content, workflows, and front-end design elements. Clients are responsible for ensuring that any custom content or configurations they introduce to the platform maintain accessibility conformance. We provide guidance and best practices to support Clients in meeting accessibility standards.

Third-Party Content

The platform integrates with third-party services as configured by each Client (e.g., AI inference APIs, email services). Accessibility of third-party service outputs (such as AI-generated responses) depends on the nature of the content generated. We work to present all content through accessible interfaces.

Limitations

We strive for full accessibility conformance, but some limitations may exist due to the dynamic nature of AI-generated content or Client-specific customizations. If you encounter any accessibility issues, please let us know so we can address them.

Feedback and Contact

We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers, please let us know:

Email: info@xfutures.org
Subject Line: “Accessibility Feedback”

We aim to respond to accessibility feedback within 2 business days.

What to Include in Your Feedback

  • Description of the accessibility issue.
  • The page or feature where you encountered the issue.
  • The assistive technology you were using (if applicable).
  • Your browser and operating system.
  • Your contact information (if you would like a response).

Accommodations

If you need assistance accessing our platform due to a disability, we will work with you to provide reasonable accommodations. Contact us and we will:

  • Provide alternative formats for content (e.g., plain text, large print).
  • Offer assistance to complete tasks.
  • Provide content via alternative channels (email, phone).
  • Work with you to find a solution that meets your needs.

We aim to respond to accommodation requests within 1 business day.

Ongoing Efforts

We are committed to maintaining and improving accessibility:

  • Periodic accessibility reviews of core interfaces.
  • Introducing automated accessibility checks into our workflows where practical.
  • User feedback monitoring.
  • Providing training and guidance on WCAG 2.1 AA and related best practices.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with:

US Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
Phone: 1-800-514-0301 (Voice)
Phone: 1-833-610-1264 (TTY)
Website: ADA.gov

We encourage you to contact us first so we can work together to resolve any issues promptly.

Updates to This Statement

We review and update this accessibility statement when we make significant improvements, add new features, or when accessibility standards change — and at least annually.

Contact

Experience Futures Holdings LLC
Email: info@xfutures.org
Website: https://xf.app